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Dell is one of the well-known
companies that manufacture and sell computers and laptops.
Dell laptops are typically of high quality. However, due to
long periods of use and other factors, a Dell laptop owner may
experience some hardware problems. One of the most common Dell
laptop hardware problems involves the Dell laptop mouse pad
that is automatically built-in once you buy a Dell laptop.
There are several reasons why you may encounter a problem with
your Dell laptop mouse pad; thus, it is of paramount
importance to know the two most common kinds of Dell laptop
mouse pad malfunctions and the proper steps to resolve them.
1. Cursor movement is not smooth
(erratic) or does not move at all
To resolve this Dell
laptop mouse pad problem, check if your Dell laptop has
the touchpad disable and enable hot key. Check the manual
included on your laptop package when you purchased it for
instructions on how the hot key is used. If there is no hot
key on your notebook, proceed to the next step.
Turn off your laptop. If the mouse
pad fails to respond, hold the power button for at
least 15 seconds to turn it off.
Then,
aside from the power cord, unplug everything. Before you turn
on your laptop, make sure that your fingers are clean in order
to make good contact with your mouse pad.
Turn your laptop on and check if
the mouse pad works. If yes, plug in your external devices one
at a time to check which one may have caused the problem. If
not, check if the latest driver for the mouse pad has been
installed. You can go to Dell’s online technical support site
to know more about the driver and mouse pad compatibility.
Also, some of the newest Dell
laptops have incorporated new features in their touchpad
hardware and drivers like two to three finger scrolling, pinch
and circle zoom, and swiping. These features can be the reason
of the malfunction. You can choose to disable or modify them
by changing the touchpad driver properties. Check your manual
for step by step instructions.
2. While typing, the cursor moves
around the screen erratically
For this Dell laptop mouse pad
malfunction, check if the newest driver for the touchpad is
installed. If not, install it.
Then, click Start>Control
Panel>View by>Large Icons>Mouse
After that, click the tab for Dell Touchpad.
Click on the image of the touchpad and choose “Touchpad
Settings.”
There must be a “check” in the box found
on the left of the option “TouchCheck.” Slide the bar all the
way to the right.
Un-tick the box found on the left of the
option “Tap to Click.” Then, move the slider found in
the “Touch Sensitivity” category to the right to choose the
“Heavy Touch” option.
Then, click the”Apply” button and choose “OK.”
After that, exit from the Dell Touchpad Utility.
If you are
experiencing any of the two most common Dell laptop mouse pad
malfunctions, and you have already followed the resolutions
steps provided, and yet the error continues, you may now want
to consider going to Dell’s online technical support site,
search for online forums for laptop technical issues, or go to
any near Dell support center. If you choose the third
option, make sure that your Dell laptop is still within the
given warranty period or else you might need to shell out some
cash.
The Dell laptop mouse pad is one of the key parts of
any Dell laptop. Without it functioning well, it will be very
hard for you to maximize your laptop’s functionality. Thus,
when you buy a Dell laptop, make sure to handle, use, and
maintain your mouse pad well.
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